Steinbeis Transfer Center Conflict Resolution

• Resolution of intra-company and inter-company conflicts
• Concept development and running of team-building measures
• Mediation in accordance with the German Mediation Act (2012)
• Support of citizen participation processes relating to controversial infrastructure projects, particularly the expansion of renewable energy infrastructure

• Assessment of situations of conflict within companies
• Selection of suitable resolution methods
• Running of one-on-one meetings, mediation sessions, and team workshops
• Conflict coaching for executives and other employees
• Concept development and moderation of public participation and dialog events

• Resolution of a dispute that had significantly escalated between two departmental heads at a medium-sized company in the construction industry
• Resolution of a situation of conflict within an IT department at company belonging to an international corporation
• Conciliation of a smoldering internal conflict between a manager and the assigned HR business partner
• Running of a conflict resolution process with subsequent team development measures for a nursing department at a rehabilitation clinic
• Advising of two institute directors at a private university on the systematic settlement of a disagreement that had brewing for several years
• Moderation and support of a change process likely to result in conflict affecting schools in a municipality spanning different districts
• Mediation of a situation that was close to boiling point between the representatives of a city administration department and a nature conservation association regarding the designation and development of an industrial park
• Conceptual planning and moderation of public participation events in connection with the planned construction of wind farms

Steinbeis Transfer Magazine

• The role of mediation in economic development (Transfer 1/2025)
  
• The Exciting Interplay between Conflict and Innovation (Transfer 1/2024)
  An interview with Dr. Wolfram Dreier, Steinbeis Entrepreneur at the Steinbeis Transfer Center for Conflict Resolution
• Editorial (Transfer 1/2018)
  

Steinbeis-Edition

• Dreier, Wolfram; Steinbeis-Transferzentrum Konfliktklärung (2023): "Innovationsförderndes Konfliktmanagement" Handlungsansätze für kleine und mittlere Unternehmen zum Umgang mit innerbetrieblichen Konflikten
• Dreier, Wolfram; Steinbeis-Transferzentrum Konfliktklärung (2023): "Innovationsförderndes Konfliktmanagement (Non-Print)" Handlungsansätze für kleine und mittlere Unternehmen zum Umgang mit innerbetrieblichen Konflikten
• Elenz, Wolfgang; Schöll, Jan (2018): "Lust auf Personalplanung? Geht das? Gibt's das?" Ein praktischer Leitfaden unter betrieblichen, strukturellen und arbeitsrechtlichen Aspekten für KMU
• Schmid, Daniel (2017): "Suggestion durch Sprache - die gewagte Chance" Der gezielte Umgang mit Worten im Interesse des Gegenübers
• Dreier, Wolfram (2017): "Über den Konflikt zur Innovation" Vertrauen schaffen, Konflikte wagen, Innovationen gewinnen

Videos

• 3 questions for Dr. Wolfram Dreier (German version) (2024)
  Wolfram Dreier demonstrates how conflicts can become drivers of innovation. Key factors include a constructive culture of conflict resolution, trust, open communication and clear objectives. SMEs in particular benefit from short lines of communication and direct dialogue. The focus is on the entrepreneurial transformation of conflict management into innovative strength and sustainable business development.