Steinbeis Transfer Institute Claims management


  • Certificate courses (DAS, CAS, DBS, and CBS)
  • Personal certifications under DIN standard ISO 17024
  • Research, development, and expert reports in the field of claims management
    • Values
    • Risks
    • Damage

Key Areas

  • Certificate courses (DAS, CAS, DBS and CBS) and individual seminars in the areas of:
    • Claims management
    • Determination of insurance values (real estate, household effects, and contents)
    • Assessment of damage, defects, and material damage in areas relating to physical property and liability
    • Risk assessment
    • Construction technology and material damage for non-technicians
    • Causes of damage
    • Restoration techniques, sustainable restoration
    • Occupational safety (working in contaminated areas)
    • Further training for claims adjusters, employees of insurance companies, insurance brokers, appraisal organizations, and restoration companies
  • Research, development, and expert reports in the field of claims management
  • Information systems for communication between experts and insurance claimants

Project Examples

  • Seminars
  • SchadenSymposium, monthly after-work training and regular weekly meetings
  • SchadenZert – individual certification for claims adjusters
  • Steinbeis SchadenForum, forum for experts and claim stakeholders
  • SchadenTools, information and tools:
    • Steinbeis insurance values
    • Steinbeis depreciation/current value calculator
  • SchadenBlog, blog, essays and student research projects (PSAs)
  • SchadenFibel, pro bono publico information for stakeholders affected by insurance claims
  • Seminar scripts, also available in bookstores
  • SchadenVideos, our YouTube platform
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Rausendorffweg 2, D-13503 Berlin
Phone: +49 30 6297 0711
Management: Dipl.-Ing. Norbert Reimann
(Stand: 10/11/2023)

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