Steinbeis Transfer Center service engineering + design


  • Development of service concepts
  • Development of service strategies and business models
  • Design of innovative service features
  • Analysis of service portfolio and service potential
  • Reengineering of service features
  • Service innovation coaching
  • Working groups on service topics
  • Service prototyping and testing
  • Impulse workshops

Key Areas

  • Service of manufacturing companies, after sales and customer service
  • Service engineering and innovation
  • Service quality
  • Service products
  • Smart services

Project Examples

  • Preparation of the product range in B2B marketing
  • Concept development for an innovation range of services in the electrical industry
  • Analysis of the range of services and services processes of technical consumer goods
  • Seminar/Training
    • Service innovation
    • Business models for services and solutions
    • Smart services
    • Quality management in service
    • Product management in service
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Robert-Gerwig-Platz 1, D-78120 Furtwangen
Phone: +49 7641 96274-18
Fax: +49 7641 96274-21
Management: Prof. Dr.-Ing. Christian van Husen
(Stand: 04/02/2024)

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