Steinbeis Transfer Center Smart Services - Innovation and Development

• The leveraging of process and product digitalization to offer new services
• Method-based development of innovative services
• Improvements in professional standards and the ongoing development of service portfolios
• Optimization of existing business development processes applied to service

•  Innovation and development methods supporting the successful development of data-centric service provision (smart services) and product-service systems
• Service prototyping: Mapping of service offerings, service delivery processes, and correspondingly required ecosystems
• Cost estimation of smart services in support of development
• Skills management for digitalized processes and service offerings

• Implementation of a specific service development process at a supplier of handling technology
• Implementationh of an innovation and development process for smart services in purpose-built mechanical engineering and for a provider of connected factory solutions (Industry 4.0)
• Customer and stakeholder engagement strategies for multiple platform providers
• Portfolio analysis and the planning of service offerings for machine manufacturers and service platform provider

Steinbeis Transfer Magazine

• “I would plead for more emphasis on the concrete benefits when considering the potential of digital transformation.” (Transfer 2/2019)
  An interview with Prof. Dr. Claas Christian Wuttke, director of the Steinbeis Transfer Center for Smart Services – Innovation and Development