Steinbeis Transfer Center Processes in Motion

Services

ince 2011, the Steinbeis Transfer Center Processes in Motion has been offering products and services in the field of mobile processes, i.e. the digitalization of business processes using mobile devices such as smartphones and tablets. The center’s main focus lies in the field of after sales services, whose processes support the cloud-based application 4tfs.

  • Advisory services on the digitalization of service processes, eliminating paper, and on-going process optimization
  • Provision and operation of 4tfs applications for technological services
  • Development of customized software used in the integration of 4tfs with existing products such as ERP, CRP, or DM systems

Key Areas

The Processes in Steinbeis Transfer Center Processes in Motion has a detailed understanding of technical services and maintenance procedures. It also offers a wealth of experience in developing concepts  and implementing mobile browser-based and offline-compatible IT solution. Both areas of expertise converge in the application of 4tfs and accompanying services.

Project Examples

Most projects at Processes in Motion revolve around the introduction of 4tfs. Projects are broken down into different phases:

  • Analysis of requirements: assessment of existing processes through workshops and accompanying technicians on projects
  • Implementation: development of software components for integration with existing systems and answering the specific wishes of customers
  • Introduction: transition planning, training of service managers and technicians
  • Operation: complete operation of IT solutions, including support, backup, and software updates

Media

Steinbeis Transfer Magazine

“SMEs face particular challenges with digital transformation” (Transfer 4/2017)
An interview with Professor Dr.-Ing. Ben Marx and Professor Dr. Christian Cseh, directors of the Steinbeis Transfer Center Processes in Motion
Digital Solutions Enter the Realms of After Sales (Transfer 3/2016)
Steinbeis experts introduce a paperless digital after sales service system
Processes in motion (Transfer 3/2013)
Business processes get smart and mobile

QR code
http://www.stw.de/su/1665

Contact

Hohensteinstr. 32, D-73033 Göppingen
E-mail: SU1665@stw.de
Management: Prof. Dr.-Ing. Ben Marx
(Stand: 04/23/2021)

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